ChainFlow Logo
ChainFlow

Privacy Policy

Last Updated: January 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account registration information (name, email, wallet address)
  • Trading activity and performance data
  • Communication preferences and support inquiries
  • Device and usage information

2. Blockchain Data

All trading activity on ChainFlow is recorded on public blockchains (OpenNet and Paxeer). This data is permanently stored on the blockchain and is publicly accessible. Blockchain data includes trade execution details, timestamps, and wallet addresses but does not include personally identifiable information unless you choose to associate it with your wallet.

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our trading platform
  • Process evaluation challenges and funded account applications
  • Send important updates and notifications
  • Improve our services and user experience
  • Comply with legal obligations
  • Prevent fraud and ensure platform security

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist in platform operations
  • Legal authorities when required by law
  • Third parties with your explicit consent

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve user experience, analyze platform usage, and provide personalized content. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your account (subject to legal requirements)
  • Opt-out of marketing communications
  • Export your data

8. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Blockchain data is permanent and cannot be deleted.

9. International Users

ChainFlow operates globally. By using our platform, you consent to the transfer and processing of your information in jurisdictions that may have different data protection laws than your country of residence.

10. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or platform notifications.

12. Contact Us

For privacy-related questions or to exercise your rights, please contact our privacy team through our support channels.